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On this page:
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For End-Users: Please do not contact Lucidity for support with password reset and eLearning Induction or Assessment assessment completion. Lucidity has no control over this. Please contact your local administrator. For Administrators: Please ensure relevant contact details are included in the induction process so that end-users have access to support. Lucidity is not able to reset passwords or assist with eLearning content or assessment questions. |
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- Click 'Create a new account'
- Complete all fields as required by the organisation
- The details required may vary slightly between each system configuration
- Fields marked with * are mandatory.
- Click 'Create Account'
- If induction selection is required, refer to the next section. If this isn't required, the eLearn courses required to be completed will be displayed
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NOTIFICATIONS
Email notifications will be sent automatically as part of the eLearning process. These notifications will be sent as follows:
| Trigger | Recipient |
|---|---|
| 30 days prior to course expiry date | Learner |
| On day of course expiry | Learner |
It is important to note that scheduled reports via emails can also be utilised to notify users of additional information as required. Refer to the My Emails user guide for more details.
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In order to receive email notifications the learner must have a valid email address in their Lucidity Access system profile. |