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Table of Contents




APP INTRODUCTION

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InForm Public Forms, APP User Interface Update & Lucidity eLearning Training Portal Webinar

Click the video below to watch a 30 minute comprehensive training webinar focusing on InForm, the Lucidity App and the Lucidity Training Portal.

InForm Public Forms: starts immediately and continues to the 14 minute mark

App UI Update: starts at the 14 minute mark and continues for 10 minutes

Lucidity Training Portal: starts at the 23 minute mark and continues for 7 minutes

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NOTE: This Webinar was recorded in October 2020. Any updates to the features or modules discussed since then will not be included.


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Lucidity App: Full Walk through

This video provides a 4 minute summary to the entire functionality available. Additional videos in this user guide cover specific features in more detail.


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  • Keep the App up to date:
    • see the Downloading the Lucidity App section above for more details
  • Ensure free memory:
    • Keep the free memory on the mobile device to at least 25% of that available i.e. if the device has 8GB of storage, ensure that at least 2GB is free
    • This allows the device to run all of its apps properly (including Lucidity) and that each has enough storage and prevents the device becoming sluggish and unresponsive
  • Ensure forms are completed by users:
    • By default, the App keeps a copy of all form records that are allocated to the owner of the device (the logged in user) where the form record status is are either 'Not Started' or 'In Progress'
    • This allows the form records to be readily available to the user, even if offline, as these are most likely the forms that the user is working on
    • If the user has many forms incomplete (100's of forms for example), the device will be stretched when it tries to store and retain copies of these forms, potentially resulting in slow performance 
  • Number of form templates and form fields: 
    • It is recommended to keep the number of forms that are mobile enabled to 100 maximum to avoid complications when utilising the App
    • In addition, each mobile enabled form should have a maximum of 100 form fields
    • Complications may arise if these recommended limits are exceed
    • Best practise is to use Form Groups and the 'Mobile Enabled' feature to ensure that users only have access to the form templates they require on the handset
  • Use good hardware:
    • While technically any Apple or Android device will run the Lucidity App, this is really only true for Apple hardware
    • Some cheaper Android handsets may have difficultly running the Lucidity App
    • While its not possible to publish a concise list of supported hardware, in general if the retail price of the device (whether its a phone or a tablet) is less than $400, then there is a good chance that the combination of processor used as well as memory available will mean that the Lucidity App, while it may run, is likely to be sluggish.

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