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FAQs
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Lucidity Access: Module Overview coming soon! |
These FAQs are designed as supplemental documentation to the main user guide. It aims to provide a better understanding and use of Lucidity Access and its linkage with the rest of the Lucidity system.
Please ensure that you have the correct administrative access to perform the required task. The system administrator can assist with this.
A user has forgotten their password. How do I reset it for them?
- From the User page in Lucidity Access
- Use filters to search for the user
- Click 'Edit'
- Enter the password into the field
- Confirm the password
- Click 'Save'
- Advise user of the new password
Why aren't new permissions I have added to a user taking affect?
Changes to account permissions will not take effect until the user has logged out and back in again.