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Due to the fact the App is designed to be accessible offline and made for quick and easy use, not all features available on the desktop version are available via the App. The full version of the Appsoftware, however, is accessible via an Internet browser from any mobile device, including mobile phones and tablets. The system is responsive, meaning the layout will respond according to the size of the screen it is being viewed on, as can be seen in the image below.
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- Keep the App up to date:
- see the Downloading the Lucidity App section above for more details
- Ensure free memory:
- Keep the free memory on the mobile device to at least 25% of that available i.e. if the device has 8GB of storage, ensure that at least 2GB is free
- This allows the device to run all of its apps properly (including Lucidity) and that each has enough storage and prevents the device becoming sluggish and unresponsive
- Ensure forms are completed by users:
- By default, the App keeps a copy of all form records that are allocated to the owner of the device (the logged in user) where the form record status is are either 'Not Started' or 'In Progress'
- This allows the form records to be readily available to the user, even if offline, as these are most likely the forms that the user is working on
- If the user has many forms incomplete (100's of forms for example), the device will be stretched when it tries to store and retain copies of these forms, potentially resulting in slow performance
- Number of form templates and form fields:
- It is recommended to keep the number of forms that are mobile enabled to 100 maximum to avoid complications when utilising the App
- In addition, each mobile enabled form should have a maximum of 100 form fields
- Complications may arise if these recommended limits are exceed
- Best practise is to use Form Groups and the 'Mobile Enabled' feature to ensure that users only have access to the form templates they require on the handset
- Use good hardware:
- While technically any Apple or Android device will run the Lucidity App, this is really only true for Apple hardware
- Some cheaper Android handsets may have difficultly running the Lucidity App
- While its not possible to publish a concise list of supported hardware, in general if the retail price of the device (whether its a phone or a tablet) is less than $400, then there is a good chance that the combination of processor used as well as memory available will mean that the Lucidity App, while it may run, is likely to be sluggish.
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