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Table of Contents

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pageInduction User Guide

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Video: Self-Registration Video Guide in full

This 10 minute video is a comprehensive guide for all users who will be utilising the self-registration process and completing eLearning induction within the Lucidity Induction module.

Shorter videos targeting specific sections of the process can be found below.

This video guide is designed to be shared with any end user. Simply click on the video link and copy the URL link to share.


SELF-REGISTRATION

Lucidity Induction can be accessed by creating a new account or using an existing account to log in. Each organisation will have a custom designed log in page and associated questions, however the basic functionality will remain the same.

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Note

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titleVideo

Accessing Support

For End-Users: Please do not contact Lucidity for support with password reset and eLearning Induction or assessment completion. Lucidity has no control over this. Please contact your local administrator.

For Administrators: Please ensure relevant contact details are included in the induction process so that end-users have access to support. Lucidity is not able to reset passwords or assist with eLearning content or assessment questions.

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Video: Create Self-

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Logging In

The self-registration page will have a unique link which can be provided by system administrators.

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Returning User

To log in as a returning user (either end-user or administrator), from the Self-Registration Page:

  1. Enter username and password

  2. Click 'Log in'

Password Reset

To request a new password:

  1. Click 'Forgotten password?' 

  2. Enter the registered user name or email address

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  2. An email will be sent to the registered email address

  3. Follow the link within the email to reset the password 

New User

To create a new account, from the Self-Registration Page:

  1. Click 'Create a new account'

  2. Complete all fields as required by the organisation

    1. The details required may vary slightly between each system configuration

    2. Fields marked with *

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    1.  are mandatory.

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  1. Click 'Create Account'

  2. If induction selection is required, refer to the next section. If this isn't required, the eLearn courses required to be completed will be displayed

Course Selection

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Induction Selection

Some system configurations may require users to select their induction or course pathway, dependant of variable factors such as the project or state they will be working on, their job position etc. There may be 1 or more tiered levels to this pathway selection.

If course selection is a requirement:

  1. An instructional page may display. An example is shown below:

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  2. The course pathway options will then display

    1. In the image below for example, the first level of choice is the location

    2. When Star Wars Galaxy is selected, additional options are displayed

    3. Click 'Update'

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  1. The eLearn courses required to be completed will be displayed


MY TRAINING

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The My Training tab is where current and completed courses are displayed and accessed. 

Any eLearn courses required to be completed will be displayed on the 'My Training' tab in the 'Current Courses' page. Partially completed courses will also be listed. 

Some courses may have pre-requisite requirements. In the image below for example, The SWG Induction course for the Star Wars Galaxy course group must be completed before the SWG - Flight Safety 101 course will become available. SWG - Management, however, can be completed at anytime.

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Complete eLearn Training

To complete eLearn training, from the Current Courses page:

  1. Click 'Start' on the required course

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  2. Some courses will contain more than one module, as shown below. In these cases, pre-requisites may again be applied

    1. Click 'Start' on the required module

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  1. Some modules may contain an assessment. Assessments can't be completed until the modules has been viewed. Click 'View'

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  2. Every module and presentation will play slightly differently, dependant on configuration. Follow the specific module instructions to complete 

  3. If no assessment is required, click 'Continue' and proceed to step 11

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  2. Once the module has been viewed successfully, the assessment will become available. Click 'Start'

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  2. Assessments can be configured differently. A passmark of 100% may be required for some assessments for example, whilst others may only require a passmark of 80%. All questions will be multiple choice, with only 1 correct answer.

    1. Answer all questions by selecting a single response

  3. Click 'Submit'

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  2. If the assessment is not successfully passed, the module must be re-attempted. Click 'Click to attempt' to complete again

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  2. Repeat this process until the assessment is successfully passed

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titleFailing Assessments

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Assessments may have a limited number of attempts a user can unsuccessfully take before the course is marked as failed. For example, if the number of attempts is set to 2, the user would need to fail the assessment twice before the entire course is marked as failed.

When a course is failed, the user can no longer reattempt it and will need to contact an administrator for assistance.

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  1. Read the declaration and tick the box

  2. Click 'Submit Declaration'

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  2. If the course consisted of more than 1 module, several options will be displayed:

    1. Return to the course list - return to the home My Courses page

    2. Continue - proceed to the next module in the course

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  1. Once the entire course is completed, several options will be displayed:

    1. Return to the course list - return to the home My Courses page

    2. Print Receipt - print a full page receipt of completion

    3. Print Induction Card - print a small receipt of completion

    4. Continue - proceed to the next course

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  1. Continue until all required courses are completed

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Failing Assessments

Assessments may have a limited number of attempts a user can unsuccessfully take before the course is marked as failed. For example, if the number of attempts is set to 2, the user would need to fail the assessment twice before the entire course is marked as failed.

When a course is failed, the user can no longer reattempt it and will need to contact an administrator for assistance.

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Declaration

Completion of modules will not be registered until the declaration box has been ticked and submitted, even if all modules have been viewed and assessments passed.

Completed Courses

Once complete, courses will be viewable via the Completed Courses page. 

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From the Completed Courses page, users can:

  • View course results, including completion and relevant expiry dates

  • View course content

  • Run an Excel list report

  • Print course receipts

View Course Results and Details

To view completed course results and details, from the Completed Courses page:

  1. Use filters to locate the required course

  2. Click 'Action's' to the far right-hand side

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  2. Click 'View Results'

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  2. Results will be displayed

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  2. Click 'Back to Completed Course' or 'Back' to return to the Completed Courses page

Review Course Content

To review content in courses that have already been completed, from the Completed Courses page:

  1. Use filters to locate the required course

  2. Click 'Show Course' to the far right-hand side

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  2. Click 'Review' on the module to be reviewed

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  2. Replay the content and/ or assessment as desired

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Re-complete Expired Training

Courses with expiry rules will become available to users to

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re-complete 30 days prior to the course expiring. The course will appear in the users My Training tab and exactly the same completion steps are followed as listed above.

The historical record will not be deleted. The user will retain several records for the single course, 1 for each completion date, as per the example below.

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Printing Course Receipts and Generating Reports from the My Training Page

Induction completion receipts are often required to be presented prior to commencing work for an organisation. 

Print Receipts

To print a specific receipt (PDF) for an individual course, from the Completed Courses page:

  1. Use filters to locate the required course

  2. Click 'Action's' to the far right-hand side

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  2. Two print options are available

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    Both will open as a PDF and can be saved as required

    1. Print - displays a full page receipt listing all completed courses and a QRG code

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    2. Print Induction Card - prints an induction card showing user details, course group completed and a signature space

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Excel List Report

To generate a report for a specific group of completed courses, from the Completed Courses page:

  1. Select the relevant filters

  2. Click 'Filter'

  3. All results will be displayed at the bottom of the screen

  4. Click 'Excel Export' to generate this report into Excel

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MY DETAILS

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The My Details tab is where users can update their details and change their course group selections if required.

My Details

The My Details page lists all the details entered during the self-registration process. Details can be edited as required, ensuring 'Save' is clicked to save any changes made. 

Note, for security reasons, the password will never be displayed, but it can be changed in this screen.

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My Course Groups

If the incorrect course group is selected during the self-registration process, it can be edited in the My Course Groups page.

To change the course group selection, from the My Course Groups page:

  1. Untick the incorrect selections

  2. Tick the correct sections

  3. Click 'Update'

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  2. Changes will be reflected on the users My Training page


NOTIFICATIONS

Email notifications will be sent automatically as part of the eLearning process. These notifications will be sent as follows:

Trigger

Recipient

30 days prior to course expiry date

Learner

On day of course expiry

Learner

It is important to note that scheduled reports via emails can also be utilised to notify users of additional information as required. Refer to the My Emails user guide for more details.

Warning

Email Address

In order to receive email notifications the learner must have a valid email address in their Lucidity Accesssystem profile.