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Lucidity ID Number | Topic | Email Subject Line | Recipient | Trigger | Example |
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INC.1 | Issue has been created | Issue Created - you are the Responsible Manager | Responsible Manager | Issue Created | Issue Id: 728 Issue Description: Darth Vader tripped over electrical cables on the floor of hanger 47. These cabled were attached to both the port-side power panel and X-Wing 247; no cable protectors were applied over the cables at the time. Issue 728 has been created. You are the Responsible Manager. Click the following link to view the Issue. Please login to Lucidity CS ID[20] INC.1 |
INC.2 | Issue has been created | Issue Created - you are the Closeout Manager | Closeout Manager | Issue Created | Issue Id: 728 Incident 728 created. You are the Closeout Manager. Click the following link to view the Incident. ID[21] INC.2 |
INC.3 | Issue is waiting closeoutAll actions closed, status = Complete | Incident Awaiting Closeout | Responsible Manager | Issue Status becomes Completed | Issue Id: 728 An Incident is awaiting close out and you are the Closeout Manager. Click the following link to view the issue. Please login to Lucidity CS ID[12] INC.3 |
INC.4 | When the Responsible Manager is updated at any point of the incident lifecycle | Issue updated - you are the new Responsible Manager | Responsible Manager | Issue Updated | Hello, Incident Id: 728 The Incident 728 has been updated. You are the new Responsible Manager. Click the following link to view the Incident. Please login to Lucidity CS ID[89] INC.4 |
INC.5 | When the Closeout Manager is updated at any point of the incident lifecycle | Issue Updated - you are the Closeout Manager | Closeout Manager | Issue Updated | Incident Id: 728 Incident 728 Updated and you are the new Closeout Manager. Click the following link to view the Incident. Please login to Lucidity CS ID[90] INC.5 |
INC.6 | Issue has been Closed | Incident Closed | Responsible Manager | Incident Status becomes Closed | Id: 728 An Incident has been closed. Click the following link to view the Incident. Please login to Lucidity CS ID[11] INC.6 |
INC.7 | Issue has been rejected (reinstated to Draft) after the Closeout | Incident Rejected by Luke Skywalker | Responsible Manager | Incident Status becomes Draft | Id: 728 Incident 728 has been rejected for the following reason: Please address the issue(s) outlined above, before resubmitting the Incident. Click the following link to view the Incident. Please login to Lucidity CS ID[91] INC.7 |
INC.8 | Issue has been rejected (reinstated to Draft) after the closeout | Incident Rejected by Luke Skywalker | Closeout Manager | Incident Status becomes Draft | Id: 728 Incident 728 has been rejected for the following reason: Please address the issue(s) outlined above, before resubmitting the Incident. Click the following link to view the Incident. Please login to Lucidity CS ID[92] INC.8 |
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INC.9* | Issue has been created | Psychosocial Issue Created | User Group | Issue Created | Issue Id: 728 Issue Description: Darth Vader tripped over electrical cables on the floor of hanger 47. These cabled were attached to both the port-side power panel and X-Wing 247; no cable protectors were applied over the cables at the time. Issue 728 has been created than includes the Psychosocial report category. Click the following link to view the Issue. Please login to Lucidity CS ID[141] INC.9 |
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Notifications marked with an *, are disabled by default. Please contact our support team for asstance with enabling these. |