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APP INTRODUCTION

Lucidity App: Full Walk through

This video provides a 4 minute summary to the entire functionality available. Additional videos in this user guide cover specific features in more detail.

The Lucidity App allows registered Lucidity users to access key features of the Lucidity Software applications from any mobile device. It operates online and offline, storing data on the mobile device and syncing to Lucidity system when network access is next available.

Features:

  • Report Incidents and Hazards including description and immediate response, time, date, location and classification
  • Review and complete your Actions
  • Complete online forms via Lucidity InForm such as:
    • Plant pre-starts
    • Audits and inspections
    • Site diaries
    • Toolbox meetings
  • Upload photos
  • Create, assign and complete Actions


Lucidity App Permissions

The first time the Lucidity App is accessed, a pop up may display requesting access to the device's camera and image library.


Accessing Additional Functionality

Due to the fact the app is designed to be accessible offline and made for quick and easy use, not all features available on the desktop version are available via the App.

The full version of the App, however, is accessible via an Internet browser from any mobile device, including mobile phones and tablets. The system is responsive, meaning the layout will respond according to the size of the screen it is being viewed on, as can be seen in the image below.



Notifications

Email notifications may be sent automatically from the Lucidity App and can be viewed by administrators from the Notifications tab within Lucidity Access.

Downloading the Lucidity App

The Lucidity App is available from the Apple Store and Google Play. Tap the icons below to download.

    

App Version

It is important to ensure the latest version of the App is always installed to maintain optimum functionality. The App may or may not automatically download the most recent version, dependent on each individual device settings and is not controlled by Lucidity.

To check which version is currently installed, view the Site Version in the App Settings.

To be added to a Lucidity mailing list to be advised when new versions are releases, contact Lucidity Support.

To install the latest version, visit the Apple Store or Google Play.


Logging into the Lucidity App

Lucidity App: Logging In

To log into the App:

  1. Log in the same way as logging into a web browser either via 
    1. Username and password
    2. Single Sign On (SSO) (note SSO must be configured in order for this option to work)
  2. Enter the site domain name
    1. For example, if the full URL is '"company@luciditysoftware.com.au" simply enter the domain of "company"
  3. Tap login


Once logged in, allow the app sufficient time to load, represented by the loading symbols.

App Dashboard

Once loaded, the landing page within the Lucidity App is the Dashboard. The Dashboard includes links to:

  • Outstanding actions for the logged in user
  • Incomplete forms for the logged in user 
  • List of forms
  • Add a new form
  • Add a new incident
  • Add a new hazard
  • Add a new action


The Lucidity App periodically refreshes all information that is stored on the mobile device. To force refresh, tap on the refresh icon in the top-right corner to:

  • Update the status of all actions
  • Update the status of all incomplete forms
  • Download the latest version of each form (the form layout / template)


Offline Mode

The Lucidity App will store data when the mobile device is offline. When the device is back online, the data will sync directly into the database.

A form, for example, will display a * next to the form name to identify it is currently offline and waiting to be synced.

From the Forms List screen, it is possible to see which forms are waiting to be synced to the database. In the image below, the device is in airplane mode (note the symbol in top left). The Application for Leave - Star Wars form has been edited offline and is waiting to sync. The * that is shown after the ID 3737 indicates to the user that this form is awaiting sync.


No action is required on the part of the user, but the app must be opened. When the mobile device re-establishes contact with the server, the form will be synced, and the * against the form ID will disappear. If the user logs out before data has been synced, the data will be lost.












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