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- Go to your organisation's Lucidity Software login page. If you're not sure what the web url for that is, check your email. You should have been sent a welcome email after being added by your organisation's Lucidity Administrator. It will contain the url and details you'll require to log in for the first time.
You will see a login screen similar to the following: - Click the link "Forgotten password?"
- You will be asked to enter either your:
- Username, or
- Email address
Click "Request Password Reset" as shown below:
- Lucidity will send you an email with instructions to reset your password.
- Note the Username that is listed in your email, and then follow the link to reset your password.
The following screen will be displayed:
- Enter your new password in both boxes and click "Change Password".
- You will be returned to the Login screen as shown in step 1 above.
Enter your Username and newly created Password to login.
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If you do not receive an email please contact the your local administrator of within your systemorganisation. |