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Table of Contents

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The following Application Note illustrates the process from the perspective of the Employee and the Approver of the submitted training record.

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Note
titleCompetency Tickets V Contractor Documents

The tickets the individual is required to submit is up to the discretion of the organisation. Some examples could be a driver's licence, forklift ticket, first aid qualification etc. It is important to note this is quite difference to a contracting company's required documentation.

Competency Self-Ticket Management is used for an individual employee, contractor or sub-contractor's personal licences, tickets or qualifications

Contractor Document Self-Service is used for a Contracting Company's documentation (such as public liability insurance, a safety management plan, motor vehicle insurance etc.) Refer to the Lucidity Contractor Self-Service user guide for more details.

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  1. Log into Lucidity Competency with payroll number and DOB
    1. This needs to be set in Lucidity HR by the local administrator
  2. Click 'My Tickets'
  3. Click 'Add Ticket' on the far right for the required capability 

  4. Populate all fields as relevant, referring to the Definitions of Fields listed below

    Definitions of Fields

    FieldsDefinitions
    Issue Date

    Also known as the completion date - denotes when the training was completed or when the license/ certificate was issued

    The issue date is used to calculate an automatic expiry date where relevant. This only occurs when the record is first created and not if it is updated.

    Expiry Date

    The expiry date is used as the basis for notifications and alerts for each record

    An expiry date may be automatically set when a record is created if relevant. This is based on the issue date and can be manually set or entered at any time

    Licence Number

    Entered if there is a license number issued
    Card NumberEntered if there is a card number issued
    Certificate NumberEntered if there is a certificate number issued
    Issuer

    The name of the organisation that issued the licence/ ticket/ qualification

    Notes

    Entered if additional notes relating to the record or the specific title of the capability are required


  5. Upload scan or photographic evidence of the ticket, including front and back where relevant
    1. Click 'Add Document'
    2. Locate the document and click 'open'
    3. Name the file and add a description if required
    4. Repeat until all documents for the capability are added
    5. Click 'Upload' or 'Upload All'
  6. Save

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