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On this page:
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In this Page:
Table of Contents |
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Related Pages:
Child pages (Children Display) | ||
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ADD NEW COMPLAINT
Tip |
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Video |
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Definitions of Fields - Complaint
Received By | Select the name of the person who received the complaint |
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Complaint Significance | Select the significance of the |
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complaint For example: |
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low, |
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medium, |
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high | |
Complaint Source | Select the source of the |
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complaint For example: |
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client, |
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customer, |
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internal | |
Time Reported | Use the time selector tool or enter the time the |
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complaint was made | |
Complaint Receive Type | Select how the |
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complaint was received For example: email, phone, verbal | |
Brief Summary | Enter a brief summary of the |
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complaint. Full details can be entered in the |
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log of |
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complaints | |
Client Name | Enter the client's name |
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Complainant Name | Enter the complainant's name |
Address Details | Enter the complainant's address |
Contact Details | Enter the complainants contact details (up to 2 sources) |
Log of Complaints | Used to track any notes relating to the |
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complaint
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