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pageHR User Guide

PEOPLE

The People menu consists of the users in the organisation (excluding unapproved users in Lucidity Induction).

Info

People Menu

There are several methods which can be used to create users in the Lucidity System. Each organisation will need to develop internal processed to determine the best option to suit business needs. For more details on these options refer to the Creating Users in Lucidity page in the user guide.

In the People page of Lucidity HR, administrators can:

  • Create and edit people

  • Apply access permissions to people (via Lucidity Access)

  • Convert users between people types

  • Archive people

  • View individual employment periods, employment reviews and HR records

Within the People page, users are categorised by people types - employees, casuals and subcontractors. Users can be found either via searching on the All page or via the specific Person Type page. 

Note

Tasks from the All Page

Some tasks can only be completed from the specific Person Type page and not from the All page. If a particular function can't be located on the All page, navigate to the specific Person type page.

Create People

Tip

Video: Create People

Note

Automated Integration

For organisations where an automated integration is in place, employees would not be created manually via the People page and only certain fields can be edited. Edits made in fields that are populated via the integration will be overridden and lost.

Other people types (casuals and subcontractors) can be created and edited if not included as part of the integration.

Users can be manually added to Lucidity HR from the People page by:

  1. Select the appropriate person type (employee, casual, subcontractor)

  2. Click 'Add New'

  3. Complete the fields (see table 'Definitions of Fields' below)

    1. The details captured for each user may vary slightly between each system configuration. Fields marked with * are mandatory.

Click to expand the image

Definitions of Fields

Employee Details

Username

When editing a user account, the username will display as read only. This can only be edited via Lucidity Access

Note: when a user is created via Lucidity HR, the username will automatically be set to FirstnameLastname. Users can then log in using the 'Reset Password' link, provided a notification email is provided.

First Name

Open text field

Middle Name

Open text field

Last Name

A pop-up message will appear if a user with the same last name already exists. The message will advise if the user is an employee, casual or subcontractor or if they are an archived user. In order to prevent unintentional duplicates, review the message carefully.

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Date of Birth

May be required if users are required to log into Lucidity Competency

Gender

Drop down list

Payroll Number

May be required if users are required to log into Lucidity Competency

When integration with an external HR system is used, the payroll number is the unique identifier and therefore can't be duplicated. A pop-up message will appear in the event of a duplicate.

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Organisation Details

These fields are utilised in reports as well as well as for permission scoping in Lucidity Access.

There may be several drop-down fields available here, for example:

Division

Business Unit

Location

Department

Project

Employment Type

Type of employment, such as 

Causal

Part-time

Full-time

Photo

Photo

Upload photo tile of person

Refer to the Uploading Files in Lucidity Modules user guide page for more details.

Contact Details

Phone Number

Open text field

Mobile Number

Open text field

Email (Notifications)

Email address that will be used for system-generated email notifications (for example, in the event of training completion requirements, task related to incidents raised or actions allocated to a user)

Email

Populate if email notifications are not required

Residential Address Details

Address Details

Combination of drop down and open text fields

Employment Details

Employment Status

Status of employment, such as

Contractor

Employee

Agreement

Drop-down list

EBA Agreement

Rate Amount

Open text field

Pay rate

Rate Type

Open text field

Pay rate type

Rate Due Date

Date field

Position Details

Direct Supervisor

Supervisor must have existing account in system

Direct Manager

Direct manager must have existing account in system

Manager

Manager must have existing account in system

Category

Category of user, such as

HR

Manager

Admin

Job Title

Drop-down list

Bonus Type

Drop-down list

Bonus Due Date

Date field

Allowance

Drop-down list

Allowance Amount

Open text field

Allowance Expiry Date

Date field

Terminated Employee

Radio Button

Do Not Rehire

Radio Button

Next of Kin

Next of Kin Details

Combination of drop-down and open text fields

Additional Details

Company Name

Open text field

Company

Drop-down list

Indigenous

Radio Button

Camp

Open text field

Site Address

Open text field

Room Number

Open text field

Crew

Open text field

Agreement Text

Open text field

Point of Hire

Open text field

Start Date

Date field

End Date

Date field

Working Visa

Radio Button

Notes

Open text field

  1. Click 'Save'

Info

Access to Additional Modules

Once a user has a Lucidity HR account created, it will automatically appear in other integrated Lucidity Software modules. To grant access to these other modules, permissions need to be set in Lucidity Access.

Edit People

Tip

Video: Edit People

To edit users in Lucidity HR:

  1. Click 'Show Filters'

  2. Use Filters as required to locate the relevant user

  3. Click 'Edit' to the far right 

  4. Adjust fields as required

  5. Click 'Save' to keep the changes

Editing Users in Bulk

Users can be edited in bulk using the bulk changes feature.

For more detail on how to use this feature, refer to the Bulk Changesuser guide.

Print User Card

Tip

Video: Print User Cards

User NFC card PDF templates can be printed directly from Lucidity HR. These can be used for contractors and employees alike. They contain QR codes to access user information and can be used in conjunction with tap-on tap-off features within Lucidity OnSite.

The Company logo that is printed on the card as well as the card stripe colour can be adjusted in Lucidity Access. Refer to the Branding section in the Access Configuration user guide.

The card will automatically contain 2 QR Codes - one for HR user information and one for Competency training records. Those accessing the QR Codes will require relevant permissions within Lucidity in order to view the information.

To print the PDF card template, from the People page in HR:

  1. Click 'Show Filters'

  2. Use Filters as required to locate the relevant user

  3. Click 'Actions' to the far right 

  4. Click 'Print Card'

  5. The PDF will open and can be sent to the card printer. 

A sample card is shown below:

Convert Users Between People Types

Tip

Video: Convert Users Between People Types

Users can be converted between the different people types - employee, casual and subcontractor. For example, a subcontractor may be hired as an employee and therefore their person type needs to change.

To convert users to a different person type, from the People menu:

  1. Click 'Show Filters'

    1. note this can be actioned from the All page or from a specific Person Type page

  2. Locate the individual by entering their name in the search field

  3. Click 'Filter'

  4. Click 'Actions' on the far right

  5. Click 'Convert'

  6. Select the relevant person type the individual needs to be converted to

  7. Click 'Save'

  8. The user will now appear on the relevant person type page as well as the All page.

Merge People

Tip

Video: Merge People

In some cases, duplicate accounts are accidentally created. The merge users feature allows for the merging of these accounts.

To merge users, from the People menu:

  1. Click 'Show Filters'

    1. note this can be actioned from the All page or from a specific Person Type page

  2. Locate the individual whose account needs to be retained (primary user) by entering their name in the Search field

    1. This account will retain the HR details and access permissions associate with it

  3. Click 'Filter'

  4. Click 'Actions' on the far right

  5. Click 'Merge User'

  6. Using the wizard that opens, click 'Add'

  7. Select the user(s) whose account need to be merged (Secondary user)

    1. These accounts will be archived and all records associated with the account (such as Competency records, action items etc) moved to the primary record

  8. Click 'Next'

  9. Review the changes listed

  10. Click 'Merge' to merge the accounts. Note this step make take a few minutes to complete

    1. The primary user will retain all records, needs etc

    2. The secondary user(s) will be archived and can still be access from the archived users menu

  11. Click 'Return to List' to return to the People page

Warning

Duplicate Records

If both user accounts had been used to create records in another module of Lucidity Software, duplicate records may now exist for the primary user.

For example, if both the primary user and the secondary user had a completed record for First Aid in Lucidity Competency, post the merge of these 2 accounts, the primary user will now have 2 records for First Aid - one that was on their account initially and a new one merged from the secondary user's account. Therefore, some clean-up of duplicate records may be required.

Note

Undoing Merged Users

This process cannot be undone so it is important to confirm the accounts do in fact belong to the same user before proceeding.

If a merge of accounts is completed incorrectly, the secondary account can be unarchived. However all associated needs, records, incidents, forms etc will need to be manually placed back on the account.

Archive People

Tip

Video: Archive People

When users leave the organisation, they can be archived. This means the user will no longer have access to the system and, unless specifically requested, will no longer appear in any reports throughout the entire Lucidity Software suite. This allows for more accurate reporting on current staff only.

Info

HR Integration

For organisations where an automated integration is in place, employees would be archived automatically. This process will only be required for users not included in the integration, such as casuals and subcontractors.

To archive users, from the People menu:

  1. Click 'Show Filters'

    1. note this can be actioned from the All page or from a specific Person Type page

  2. Locate the individual by entering their name in the search field

  3. Click 'Filter'

  4. Click 'Actions' on the far right

  5. Click 'Archive'

  6. In the pop-up box that appears, select 'Archive'

  7. Archived users can then be viewed from the archived people menu

Info

Returning Users

Users who return to the organisation can be unarchived. Follow the same steps from the Archived People menu.

Any associated records, action items, Incidents etc associate with their user account will be reinstated. 

Warning

Deleting Users

Users cannot be deleted from Lucidity HR. If a user account requires complete removal from the system, this must be actioned by the system administrator via Lucidity Access. It is recommended that only accounts made in error, such as a duplication, are deleted and all others are simply archived.

Reporting from the People Page

Tip

Video: Reporting from the People Page

To generate a report for a specific group of people for a particular division, such as all employees from the Star Wars Galaxy division; from the People page:

  1. Click the people type 'Employees' in the left menu

  2. Click 'Show Filters'

  3. Select the relevant filters

    1. Select the division; in this example 'Star Wars Galaxy'

    2. Click 'Filter'

  4. All results will be displayed at the bottom of the screen

  5. Click 'Excel Export' to generate this report into Excel

View individual Employment Periods, Employment Reviews and HR Records

Administrators can view individual user's employment periods, employment reviews and HR records from the People page. When editing a user's account, additional menu options appear on the right-hand side. Select the relevant menu item to view the details for the user.

Instructions for each of these areas can be found in this user guide in the sections below.

Info

QR Codes

QR Codes can be generated in reports from the HR People page for a user's HR account as well as a direct link to their photo (if uploaded). Refer to the Using QR Codes in Lucidity Modulesuser guide for more information.