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APP FAQs

When I try to use the camera with the Lucidity App, I see an error regarding Camera Permissions. How do I resolve this?

The first time the camera application is used within the App, an error message may appear for Android users. Refer to the Camera Permissions section on the App Shared Features page within this user guide for information.

I'm having trouble with my Lucidity App, what can I do?

There is a few things you can do should you experience issues:

  • Logging out and logging back in
  • Refreshing your Lucidity App - select the 'Spinner' icon on the dashboard page
  • Deleting / Reinstalling the Lucidity App

Should you continue to experience any issues with the Lucidity App please contact your site Administrator.


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