Administrators can add additional help entries within the 'Help' or '?' icon for most modules within Lucidity. This function can be useful to relay additional, organisation specific information for users, as either links to additional URL's, links to documents or text. Within most modules the Help is to the top right, and is a drop-down menu as shown below. It normally has three entries as follows:
- User Guide - Direct link to the user manual for the page the user has open
- Support Page - Link to the lobby for the Lucidity Support Centre
- Add / Edit link - Only visible to Administrators
Help within the Intranet module
As the Intranet module includes a publishing system (the Management System), it is better to add company specific help to the management system pages. The '?' icon within the Intranet modules links to the Lucidity help pages related to the intranet. There are no other drop down entries under the help icon within the Intranet.
A 'Help entries' tab is located within the navigation bar in the Access module as shown below, which enables centralised management of all Help entries.
From the Help entries tab, new entries for the Help drop down can be added to each specific module.
To create a hew Help menu entry, click the Add New link in the list of Help Entries as shown below. Help can also be added by going to he specific page where the new help entry should display, and clicking the 'Add/Edit' item in the Help drop down (also shown below).
Visible once a new help entry has been created, or when editing, the popover screen enables the type of help entry to be determined, and allows the content to be created. Note the Disabled checkbox, which can be used when drafting a new help entry.
The Current / All Pages function determines whether the help entry data is viewed on all pages or just the current page.
Each help entry can be either a Text or URL (link). Note that the Resource option has been replaced by the use or the URL option, in combination with a link from the appropriate Document once placed in the Filing Cabinet.
When selecting the text option, you are able to format by whatever means necessary using the functions above the textbox. You are also able to add hyperlinks to other pages if need be within the text editor.
When selecting the URL option, either link to an external page that the content is published within. i.e. google docs, a document publishing system, or an externaly hosted resources. If you wish to link to a document or file located within the Filing Cabinet, generate a link to the document and then past the link into the URL.