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- Go to your Lucidity Software login page. If you see a list of application names (e.g. Lucidity Intranet, etc) click on one (it doesn't matter which one)
You You will see a login screen such as: - Click the link "Forgotten or reset password"
- You will be provided a place asket to enter either your:
- Username, or
- Email address
Click '"Request Password Reset' " as shown below:
- The system Lucidity will send you an email with instructions to reset your password.
- Note the Username that is listed in your email, and then follow the link to reset your password.
The following screen will be displayed:
- Enter your new password in both boxes and click "Update".
- You will be returned to the Login screen as shown in step 1 above.
Enter your Username and newly created Password to login.
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