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Lucidity ID Number

Topic

Email Subject Line

Recipient

Trigger

Example

COM.1

On the Day When a Training Record Expires

Competency - Record expiring today for First Aid Capability

Learner

Scheduled

Hello Luke Skywalker,

You have a training record for First Aid capability which will expire today.

If your training is online eLearning, please log into Lucidity Online training system using this link {{ macro_base.link(link, 'Click here') }} to complete your online Induction, your username is: ({{ Person.User.username }}).

If you have forgotten your password or you are setting it for the first time, you can reset it from the login screen.

For all other capabilities and qualifications, please submit a copy to your System Administrator.

ID [95] COM.1

COM.2

30 Days Prior to Training Record Expiry

Competency - Record expiring in 30 days for First Aid Capability

Learner

Scheduled

Hello Luke Skywalker,

You have a training record for First Aid capability which will expire in 30 days on 30/08/2021.

If your training is online eLearning, please log into Lucidity Online training system using this link {{ macro_base.link(link, 'Click here') }} to complete your online Induction, your username is: ({{ Person.User.username }}).

If you have forgotten your password or you are setting it for the first time, you can reset it from the login screen.

For all other capabilities and qualifications, please submit a copy to your System Administrator.

ID [94] COM.2

COM.3

New eLearning Waiting for Completion

Learner

Scheduled

You currently have the following E-Learning modules waiting for completion:

  • Deathstart Contractor Induction

  • Working Safely in on the Flight Deck

Please follow the link below to log in and undertake these modules:

Please login to Lucidity My Training

ID[38] COM.3

COM.4

Learner is Required to Submit Training Record

Learner

Need Creation

Id: 728

Need Classification: Mandatory Training

Person: Luke Skywalker

Capability: High Risk Workers Licence

Hi Luke,

A new training need has been identified for you, please login to the My Training system below to submit your High Risk Workers Licence competency. 

{{ macro_base.link((link ~ '/competency/findrecords/mytickets'), 'Login to Lucidity My Training') }}


This notification comes from an unmonitored mailbox, please do not reply to this email.

ID [117] COM.4

COM.5

Learner has Submitted a Training Record for Approval

Learner’s Line Manager in HR profile AND user group

Ticket Update

Id: 728

Person: Luke Skywalker

Capability: High Risk Workers Licence

Issued Date: 17/09/2022

Expiry Date: 17/09/2025

Luke Skywalker has submitted a new training record for the High Risk Workers Licence competency. Please login to Lucidity to verify this training record.

Login to Lucidity


This notification comes from an unmonitored mailbox, please do not reply to this email.

ID [118] COM.5

COM.6

Submitted Training Record has been Rejected and Requires Resubmission

Learner

Ticket Update

Id: 728

Person: Luke Skywalker

Capability: High Risk Workers Licence

Issued Date: 17/09/2022

Expiry Date: 17/09/2025

Han Solo has returned your training record for the High Risk Workers Licence competency. Please login to Lucidity and correct your training record considering the Return Reason below.

Return Reason: Incorrect licence attached to training record, need to provide High Risk Workers Licence, not Drivers Licence.


Login to Lucidity My Training


This notification comes from an unmonitored mailbox, please do not reply to this email.

ID [119] COM.6

COM.7

The Submitted Training Record has been Approved

Learner

Ticket Update

Id: 728

Person: Luke Skywalker

Capability: High Risk Workers Licence

Issued Date: 17/09/2022

Expiry Date: 17/09/2025

Han Solo has Approved your training record for the High Risk Workers Licence competency.


This notification comes from an unmonitored mailbox, please do not reply to this email.

ID [120] COM.7

COM.8

Contractor Representative

Need Created

Id: 728
Need Classification: Mandatory Training
Person: Luke Skywalker
Capability: High Risk Workers Licence

A new training need has been identified for the learner 'Luke Skywalker' in your Company, please login to the Competency system below to submit a 'High Risk Workers Licence' competency ticket.

Login to Lucidity Competency

[COM.8]

COM.9

30 Days Prior to Training Record Expiry

Contractor Representative

Schedule

Hi there.

One of the users in your Company, Luke Skywalker, has a training record for the Capability 'High Risk Workers Licence' which will expire in 30 days on 17/12/2022.

Please Click Here to log into Lucidity Online training system if you would like to view the record and submit a replacement for it.

Details

Id: 728
Person: Luke Skywalker
Capability: High Risk Workers Licence
Issued Date: 17/12/2021
Expiry Date: 17/12/2022

[COM.9]

COM.10

7 Days Prior to Training Record Expiry

Contractor Representative

Schedule

Hi there.

One of the users in your Company, Luke Skywalker, has a training record for the Capability 'High Risk Workers Licence' which will expire in 7 days on 17/12/2022.

Please Click Here to log into Lucidity Online training system if you would like to view the record and submit a replacement for it.

Details

Id: 728
Person: Luke Skywalker
Capability: High Risk Workers Licence
Issued Date: 17/12/2021
Expiry Date: 17/12/2022

[COM.10]

COM.11

On the Day of Training Record Expiry

Contractor Representative

Schedule

Hi there.

One of the users in your Company, Luke Skywalker, has a training record for the Capability 'High Risk Workers Licence' which will expires today.

Please Click Here to log into Lucidity Online training system if you would like to view the record and submit a replacement for it.

Details

Id: 728
Person: Luke Skywalker
Capability: High Risk Workers Licence
Issued Date: 17/12/2021
Expiry Date: 17/12/2022

[COM.10]

COM.12

Submitted Training Record has been Rejected and Requires Resubmission

Ticket Submitter

Ticket Update

Id: 728

Person: Luke Skywalker

Capability: High Risk Workers Licence

Issued Date: 17/09/2022

Expiry Date: 17/09/2025

Han Solo has returned your training record for the High Risk Workers Licence competency. Please login to Lucidity and correct your training record considering the Return Reason below.

Return Reason: Incorrect licence attached to training record, need to provide High Risk Workers Licence, not Drivers Licence.


Login to Lucidity My Training


This notification comes from an unmonitored mailbox, please do not reply to this email.

ID [125] COM.12

COM.13

The Submitted Training Record has been Approved

Ticket Submitter

Ticket Update

Id: 728

Person: Luke Skywalker

Capability: High Risk Workers Licence

Issued Date: 17/09/2022

Expiry Date: 17/09/2025

Han Solo has Approved your training record for the High Risk Workers Licence competency.


This notification comes from an unmonitored mailbox, please do not reply to this email.

ID [126] COM.13

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