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RecommendationsThis guide aims to provide suggestions and recommendations but is not a definitive list. Organisations may chose to have contractors manage only 1 or any combination of the above options. This needs to be an internal business decision. It is, however, recommended that contractor representatives are not asked to manage too many different items in the system. A common approach is inductions, subcontractor records and contractor documents only. This is outlined in more detail in the Contractor Onboarding Workflow section below. |
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Training Video For full and comprehensive training of Onboarding in Lucidity Contractor, please view our Lucidity Contractor Onboarding Training video (25 mins). |
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IMPLEMENTING CONTRACTOR MANAGEMENT
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Step | Who / Responsible party | Module | Task | Notes | User Guide / Document Links | Video Tutorials |
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1 | Company Contractor Manager | N/A | Communication provided to Contractor Rep with instructions on how to self-register and complete training | Include help numbers and help documentation | Contractor Onboarding email template-Admin to send to Contractor Rep | N/A |
2 | Company Contractor Manager | Contractor | Ensure Company details are up to date. Add contractor classification | |||
3 | Contractor Rep | Induction | Self-register and complete all required induction training | Contractor Rep may not have eLearning requirements but needs to complete so as to guide their people through the process | ||
4 | Company Contractor Manager | Induction | Track induction completion and follow up if not completed | |||
5 | Company Contractor Manager | Induction | Convert and approve Contractor Rep | Can only be done when all inductions completed | ||
6 | Company Contractor Manager | Access | Add Contractor Representative Profile and apply scoping in the Home Organisation Unit | User can use same username and password they used for Induction unless admin changes it | ||
7 | Company Contractor Manager | HR | Apply any additional required info to HR (job title, manager etc) | May not be a required step | ||
8 | Company Contractor Manager | Contractor | Add Contractor Rep details to Contractor company profile | |||
9 | Company Contractor Manager | N/A | Email Contractor Rep log in details with link to Contractor Portal (Intranet) | PDF etc. will need to be used if no Intranet module | Contractor Onboarding email template-Admin to send to Contractor Rep | N/A |
10 | Contractor Rep | Intranet | Log in, review instructions | N/A | N/A | |
11 | Contractor Rep | Contractor Manager | Upload Contractor Documents | |||
12 | Company Contractor Manager | Contractor | Validate Contractor Documents | |||
13 | Contractor Rep | N/A | Advise sub-contractors of requirements | Contractor Onboarding email template -Contractor Rep to send to staff | N/A | |
14 | Each Subcontractor | Induction | Self-register and complete all required induction training | |||
15 | Contractor Rep | Induction | Track induction completion and follow up if not completed | |||
16 | Contractor Rep | Induction | Approve and convert each subcontractor | |||
17 | Contractor Rep | Competency | Assign training roles to each subcontractor | |||
18 | Contractor Rep | Competency | Upload training qualifications for each subcontractor | |||
19 | Company Contractor Manager | Competency | Validate training qualifications | |||
20 | Company System Admin | N/A | Print OnSite access card | Can be done prior to Competency steps | N/A | |
21 | Company System Admin | HR | Link card to HR user profile with card reader | N/A | ||
22 | Company System Admin / Contractor Manager | N/A | Distribute cards to each subcontractor | Could be via contractor rep, as sub-contractor arrives on site etc | N/A | N/A |
23 | Subcontractor | N/A | Taps on and commences work | |||
24 | Company Contractor Manager | OnSite | Review logs and manually sign out contractors who may have forgotten | |||
25 | Contractor Rep | HR | Update sub-contractors as required (HR details, archive etc.) | N/A | ||
26 | Subcontractor | Competency | Complete inductions for new facilities attending + redo any expired training | N/A | ||
27 | Contractor Rep | Competency | Manage all expiries of training documents for all staff (upload new copies) Ensure all inductions are completed prior to expiry | N/A | ||
28 | Contractor Rep | Contractor | Manage all expiries of company documents (upload new copies) | Notification workflow | N/A | |
29 | Company Contractor Manager | HR / Contractor | Archive Contractor Rep and Company | N/A |