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Step | Who / Responsible party | Module | Task | Notes | User Guide / Document Links | Video Tutorials |
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1 | Company Contractor Manager | N/A | Communication provided to Contractor Rep with instructions on how to self-register and complete training | Include help numbers and help documentation | Contractor Onboarding email template-Admin to send to Contractor Rep | N/A |
2 | Company Contractor Manager | Contractor | Ensure Company details are up to date. Add contractor classification | |||
3 | Contractor Rep | Induction | Self-register and complete all required induction training | Contractor Rep may not have eLearning requirements but needs to complete so as to guide their people through the process | ||
4 | Company Contractor Manager | Induction | Track induction completion and follow up if not completed | |||
5 | Company Contractor Manager | Induction | Convert and approve Contractor Rep | Can only be done when all inductions completed | ||
6 | Company Contractor Manager | Access | Add Contractor Representative Profile and apply scoping in the Home Organisation Unit | User can use same username and password they used for Induction unless admin changes it | ||
7 | Company Contractor Manager | HR | Apply any additional required info to HR (job title, manager etc) | May not be a required step | ||
8 | Company Contractor Manager | Contractor | Add Contractor Rep details to Contractor company profile | May have been completed as part of Step 2 | ||
9 | Company Contractor Manager | N/A | Email Contractor Rep log in details with link to Contractor Portal (Intranet) | PDF etc. will need to be used if no Intranet module | Contractor Onboarding email template-Admin to send to Contractor Rep | N/A |
10 | Contractor Rep | Intranet | Log in, review instructions | N/A | N/A | |
11 | Contractor Rep | Contractor Manager | Upload Contractor Documents | |||
12 | Company Contractor Manager | Contractor | Validate Contractor Documents | |||
13 | Contractor Rep | N/A | Advise sub-contractors of requirements | Contractor Onboarding email template -Contractor Rep to send to staff | N/A | |
14 | Each Subcontractor | Induction | Self-register and complete all required induction training | |||
15 | Contractor Rep | Induction | Track induction completion and follow up if not completed | |||
16 | Contractor Rep | Induction | Approve and convert each subcontractor | |||
17 | Contractor Rep | Competency | Assign training roles to each subcontractor | |||
18 | Contractor Rep | Competency | Submit training qualifications for each subcontractor | COMING SOONSubmit Tickets on Behalf of Others | ||
19 | Company Contractor Manager | Competency | Approve training qualifications | |||
20 | Company System Admin | N/A | Print OnSite access card | Can be done prior to Competency steps | N/A | |
21 | Company System Admin | HR | Link card to HR user profile with card reader | N/A | ||
22 | Company System Admin / Contractor Manager | N/A | Distribute cards to each subcontractor | Could be via contractor rep, as sub-contractor arrives on site etc | N/A | N/A |
23 | Subcontractor | N/A | Taps on and commences work | |||
24 | Company Contractor Manager | OnSite | Review logs and manually sign out contractors who may have forgotten | |||
25 | Contractor Rep | HR | Update sub-contractors as required (HR details, archive etc.) | N/A | ||
26 | Subcontractor | Competency | Complete inductions for new facilities attending + redo any expired training | N/A | ||
27 | Contractor Rep | Competency | Manage all expiries of training documents for all staff (upload new copies) Ensure all inductions are completed prior to expiry | N/A | ||
28 | Contractor Rep | Contractor | Manage all expiries of company documents (upload new copies) | Notification workflow | N/A | |
29 | Company Contractor Manager | HR / Contractor | Archive Contractor Rep and Company | N/A |
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