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OnSite Visitor Management

Overview

Visitor access to areas and sites can be managed in a similar way to how employees and contractors are managed.

A visitor is defined as someone who is not a user of Lucidity. They are unknown to the system and their visit to a site may be a one off. For example they may be there to carry out audit, or to make a delivery.

Signing in as a visitor

For visitors to enter a site they enter their details such as name, company, email and mobile number via the Lucidity OnSite Kiosk App. Refer to the Onsite Kiosk App  page in the user guide for more details.

A visitor can search for the person they’re visiting and can also read and agree to any conditions of entry such as whether they’ve had a safety induction, or have read any other policies that they are required to agree to. They can then submit the form and enter the area.

Visitor-Kiosk-Sign-In.png

Signing out a visitor

To exit a site they simply enter their name and mobile and then sign themselves out.

Visitor details are logged

A visitors details including the entry time, exit time, time on site, the person they visited etc are all captured in the Lucidity OnSite desktop module logs as shown below.

OnSite-Area-Log-With-Visitor.png

Setting up an area for visitors

Each area can be configured for visitors via the Lucidity OnSite desktop module as shown below.

 

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