Add New Complaint

Select the name of the person who received the complaint

Select the significance of the complaint

For example: low, medium, high

Select the source of the complaint

For example: client, customer, internal

Use the time selector tool or enter the time the complaint was made

Select how the complaint was received

For example: email, phone, verbal

Enter a brief summary of the complaint. Full details can be entered in the log of complaints

Enter the client's name

Enter the complainant's name

Enter the complainant's address

Enter the complainants contact details (up to 2 sources)

Used to track any notes relating to the complaint

1. Click 'Add'

2. Use the date selector tool or enter the date the Log was entered (defaults to date entered)

3. Enter the file note

4. Click 'Save and New' to add another note or 'Save' to return