Incident Shared Features

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ACTIONS

Lucidity applications include the Actions tab which allows for the creation of tasks for users to complete and, in turn generate email notifications to the user. 

In Lucidity Incident, actions are entered either as a result of the causal analysis as part of an Issue or on an ad-hoc basis (as required) in the corrective actions section. Refer to the Casual Analysis page in this user guide for more details.

Actions can also be added directly into the Actions tab by the local administrators to allocate tasks for managers or users to complete and vice versa. A user can also create actions for themselves.

An example of how a user's My Actions tab in Lucidity Incident may look is shown below.

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Filters can be used to view all actions allocated to a user, regardless of the module.

For more detail on how to use this feature, refer to the Actions user guide.

DASHBOARDS

Lucidity applications include dashboards to allow data to be analysed and to assist reporting. Configuring the dashboard enables the information required to be shown in visual graphics at a glance.

An example of how a Lucidity Incident dashboard may look is shown below.

For more details on how to use this feature, refer to the Configure Dashboard user guide.